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Thank you for ordering. All sales are final. Please make your selections carefully because we do not accept returns. If you find an error or defective merchandise, please notify us immediately so we can correct the problem. Pre-loved machines are in working order, but will include imperfections that may not be visible from pictures or included in descriptions. In case an item you have ordered is out of stock, we will contact you by e-mail to see how you would like to proceed....................................................... One (1) year extended warranty terms & summary for pre-loved machines: - This warranty covers parts and labor for on (1) year - The machine must be used under normal home sewing conditions - Consumable items not covered (needles, bobbins, bobbin cases, springs and belts, etc...) - The warranty does not cover improper use, abuse, commercial or industrial use of machines - The warranty does not cover flood, fire or other acts of nature - The warranty does not cover any shipping or handling costs - In the event where parts are no longer available for purchase through our store, the machine may be replaced at Roberts Sewing Centers discretion with another pre-loved machine of equal or lesser value.