All machines that are dropped off for maintenance or service go through an evaluation. Once evaluated, the repair man will contact you with a quote. The evaluation fee is collected up front and will be reduced from the cost of maintenance/repair. Evaluation fees are nonrefundable if you choose to not have your machine maintained/repaired.
FREE SHIPPING FOR ORDERS ABOVE $69 UNLESS OTHERWISE NOTED.
Upon processing completion, you may bring your machine in for service during posted store hours starting after 7/6/20. Please bring in your order number and receipt when dropping off your machine. We would also appreciate the following items to be brought in with your machine: Bobbin and Bobbin Case, Foot Control, Power Cord, and a zigzag foot on the machine. You will also need to bring the embroidery unit, a hoop, and the embroidery presser foot if you need service in the embroidery settings of your machine.