All machines that are dropped off for maintenance or service go through an evaluation. Once evaluated, the repair man will contact you with a quote. The evaluation fee is collected up front and will be reduced from the cost of maintenance/repair. Evaluation fees are nonrefundable if you choose to not have your machine maintained/repaired.
FREE SHIPPING FOR ORDERS ABOVE $69 UNLESS OTHERWISE NOTED.
Upon processing completion, we'll contact you to arrange for your service appointment. Please bring in your order number or receipt when dropping off your machine. We would also appreciate the following items to be brought in with your machine: Bobbin and Bobbin Case, Foot Control, Power Cord, and a zigzag foot on the machine. You will also need to bring the embroidery unit, a hoop, and the embroidery presser foot if you need service in the embroidery settings of your machine.
815-729-1600 2011WEBER RD. CREST HILL, IL. 60403 MON-SAT: 9:30-5:30